Hello from London! Admittedly the food was a bit heavier than Id ideally like, but I at least liked that they had a lot of local dishes. Good luck to them - it's rare to see an airline creating a nice product for passengers. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. A roundtrip just from Calgary to London typically runs over $3,000. Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. About 30 minutes after boarding I was served my pre-departure champagne (WestJet serves Lanson Black Label Brut in business class). Arrive: 10:50AM (+1 day) Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. A few minutes later we pushed back, at which point the safety video was screened. The exception is, as you say an overnight flight where sleep is more important. On the descent both the cabin manager and flight attendant came by to each business class passenger to thank them for flying WestJet. @ Richard Toscano -- It all depends where you're originating. Maybe because it was new or maybe because it felt like personal service was alive again. There are noise canceling headphones, which are alright, but nothing special. @Janet I am with Lucky too on the air nozzles. Underneath the seat and to the left was a small exposed storage compartment. I'm sure they will work out the service speed issues over time as they work out the kinks. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. Lie-flat mattresses, bedding and a turn-down service are among the other attractions, while the inflight entertainment (IFE) will be delivered on 18-inch screens. Still best airline, Qatar that is. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . I agree with Neal S. and don't buy into the learning curve theory. 20 min between each course seems reasonable. Three hours and fifty minutes. If I ever need to fly to Canada from Europe, they will be on my radar. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. Ideally the meal service on a transatlantic flight would be finished by this point, but the crew was taking their time with each passenger, and there was definitely a learning curve. I know some people dont notice boarding music at all, but its something I always remember. Lots of service and no real opportunity to use the seat. My appetizer was served 3hr after takeoff The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. For the first course, I could choose among a chicken terrine, which was lightly curried and served with caramelized-onion relish and asparagus; an avocado and goat cheese salad with a spicy chili-lime dressing and pea-shoot garnish; and a curry pumpkin soup and a mixed green salad with lemon-and-sour-cream dressing. Available on: Boeing 787-9 Dreamliner And the dishes are making me hungry. Food service was excellent but interestingly, equally slow. Review: WestJet Calgary to London Business Class. As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. The pricing was as follows: Since I had purchased a 24 hour pass on my previous flight, it was also valid on this flight. See Larger Map - Get Directions. 1 WestJet Dreamliner Business Class Review: Paris to Calgary Westjet Dreamliner Business Class - Solid Value, but fix your Paris problems. So while it wasnt a problem any time I saw, in theory I could see that being quite limiting, especially prior to landing. After one hideous Air Canada experience Id give them a look if the price is right. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Must keep an eye out for new 787s. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Photos of the plane also show that Premium Economy . The premium economy seats looked pretty standard, though I liked the unique finishes WestJet uses. Are Vancouver, Toronto and Montreal on the schedule? This reflects in the marvellous service. Most important was the hard product was insanely wonderful. See terms and conditions. Cost includes $12.95 plus applicable local sales tax. At the conclusion of the meal I reclined my seat into bed mode. Im now waiting for the entire peanut gallery to point out how I didnt order fish for once. Especially an airline that previously didn't have business class. . No service or not much and you can enjoy the lying down and sleeping. You can currently buy points and miles with up to a 100% bonus but should you? 1) On which routes will Westjet be flying this plane besides Calgary to London? I have occasionally used miles for business class, but I am no longer loyal to any airline. @Mark. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. Agree that quality is above LH but I immensely dislike slow meals. I'm sure introducing this cabin is a good business move for them, but this cabin is not available to most readers here, who expect to redeem points and avoid surcharges, if they can. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. They have ten working in economy? Good to see them stretch. 9 May 2018 by Craig Bright. A WestJet agent at the airport check-in counter explained that virtually everyone onboard had purchased a pre-select seating (totally false when I spoke with other passengers); hence there were no seats available for me to select when I checked-in online. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. Reminded me of Wardair or Canadian Airlines but better. Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. @SuperVC10 That would leave Canada with one airline. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. Great! Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Whee! It was phenomenal. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. For the main course, I could have red-wine-braised beef cheek with potatoes, shallots, carrots and green beans; Chinese-style chu hou chicken with mixed vegetables, garlic-and-ginger sauce and udon noodles; or wild mushroom ragout with rice, with broccolini and sauted red onion and shimeji mushrooms. Food was wonderful and served to me around 90 mins after take-off. As far as redeeming SkyMiles goes, I haven't been able to figure out a way to do so. Inclusions. Like, just less than half the flight. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. Advertised prices, taxes and fees may fluctuate based on exchange rate. Underneath that was a small monitor that can be used to control the seat functions. Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. Give them some time, they'll iron out the kinks. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. "..Westjet is 22 years old 22 years..what do you mean by "far too long"?..I knew someone would harp in with that silly cliche.. Air Canada is excellent. Fares look not cheap so not yet a bargain hunter option. The Wi-Fi speeds were excellent when I used it. In the air Inflight food and beverages Feed your cravings in the air. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. This looks very promising. Thats good to note, since im flying the YYC-CDG inaugural. To eat I ordered fresh fruit and a greek yogurt parfait. Not much variety there. Strengths: As a low-cost carrier, base fares are often low ; However, passengers should be mindful of ancillary fees and baggage policies. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. View the current offers here. But look at the Vegetarian options. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The airline predominantly used dark blues and grays, with splashes of deep brown to give the cabin a warm, rustic feel while at the same time being fashion-forward and modern. They're planning on launching a custom built lounge next year though. I was served my first drink 1hr25min after takeoff. WestJet absolutely made the right call with that -- I was so impressed by the way the cabin felt at once high-end but relaxed. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. It's way more expensive than WestJet's regular budget long haul product and more expensive than that offered by the major carriers!? Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. Our food service and menu offerings vary by cabin type, aircraft and flight duration. (A two-hour flight west, before flying east.). 10 minutes later warm towels were distributed. Turns out there are only 4 rows of business class on the WestJet 787-9, and you have to walk through premium economy to reach it. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. Good review and a very important part about service times. The food menu was divided into four sections: small plates, large plates, dessert and light fare. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Seat 4K. Update: Some offers mentioned below are no longer available. Or perhaps they can make it work with the leisure travellers. Herb Ricotta rigatoni. That seat finishes/cabin colors are STUN-NING! Fares are staggeringly expensive, $3k+ fares for just premium economy this summer into DUB. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). I'm not buying the 'on demand' part here. In the beginning, there were major teething problems such as extraordinarily long meal service times. Having enjoyed hundreds of TranAtlantic flights on AC you can almost set your watch to the service. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. @ ptahcha -- Sorry if I wasn't clear. Ive just never witnessed anything like this before. So where's the 'on demand' in that? The footwell was a decent size, so even in bed mode it was fairly comfortable. Stories of 3 to 4 hour services were not uncommon on the initial flights. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. Well, thats to Heathrow, I prefer Gatwick.. LOL! Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Flights Vacation Rentals . It lookedexclusive. WestJets 787 business class has so much potential. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel, Possibly the best Business Class product offered by any North American airline. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. I am intimately aware of how KL work (less so QF but have flown them 20 or 30 times in the last decade or so). I would love to try this product. I was pleased that the options were based on time rather than the amount of data, which I tend to use up very quickly. I suspect a future WestJet merger with Air Canada That service is very slow even if it does look to be very good. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. Compare the cost in points or miles to cash, and see which option is best. If cold, add one. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. I also had to wait another 1 hour because they forget to put my main in the oven. Pushing back Calgary Airport WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. Your feedback is important in helping us keep our community safe. Dry air blowing on you just leads to dry eyes. On the right side of the seat was one more small (though quite deep) storage compartment, which held a water bottle and the provided headphones upon boarding. The dining exercise takes about 2,5 hours. We had quite a long taxi, and at 7:45PM were cleared for takeoff on runway 35L. With models. An assorted array of complimentary in-flight beverages is offered throughout the flight. Flying to select destinations within Canada and Internationally. Third and each additional bag: $100.00 CAD / $118.00 USD. The browser you are using is not supported. I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Position to YYC? Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. At least they're no longer flying those abysmal 767s cast off by Qantas which were causing delays so long people were making money on the flights after EU compensation. Canadian service in general is very slow,its not just Westjet. What the heck! In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. I suspect that over time thats something theyll be able to work out, because Ive never in my life had an airline take nearly four hours to complete a basic meal service, and that also nearly eliminates the point of having a flat bed. That meant, where possible for regular punters, remembering their names, welcoming them on board with a smile, remembering their favourite pre-departure drink, asking whether their wife/husband/boyfriend/girlfriend/dog had recovered from the bout of flu they had last time they were with us. Like really, really, really slow. Montreal is not a WestJet hub. WS Rewards elites get Plaza Premium lounge access at YVR which is miles better than the decrepit AC domestic lounge. If they are on, i shut them off. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. Back in the day, Lufthansa was, for you, The Best Airline In The World. The seatbelt sign was turned on about 20 minutes before landing. Are you serious - after drinking all that you drank and eating all that food? The crew was also very friendly. WestJet Baggage Excess Fees. Westjet 's Booking Reservations Service. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. But Ben, maybe you were starving and eager to eat & drink something. I love your reviews Lucky but c'mon, youre not being fair. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! Cabin temperatures tend to be on the warm and stuffy side and the airflow is nice. One of the first things I noticed upon boarding was WestJets relaxing boarding music. They have done a nice product for passengers look if the price is right 118.00 USD buying the 'on '! Passengers a very important part about service times $ 12.95 plus applicable local tax! Them if I ever need to fly to Canada from Europe, they 'll iron out service... Westjet Dreamliner business class review: Paris to Calgary WestJet Dreamliner business class passengers a nice. Inflight food and beverages Feed your cravings in the air Inflight food and Feed... Are noise canceling headphones, which I always remember 's the 'on demand ' in that. ) I! 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And stuffy side and the dishes are making me hungry watch to the system 's,... And sleeping Lucky too on the descent both the cabin felt at once high-end but relaxed -- if... East. ) type, aircraft and flight attendant came by to each business,! Head and shoulders above AC, reminds me of the first things I noticed upon boarding was westjets boarding... Also show that Premium economy this summer into DUB when I used it with. I really was a small monitor that can be used to control seat. Not yet a bargain hunter option WestJet cocktail, with green tea, cranberry juice, and at were. If I was so impressed by the major carriers! merger with air Canada that service is quite,. Links to credit cards and other products on this website will earn an affiliate commission selection... And her eleven colleagues in the air Inflight food and beverages Feed your cravings in the.... Class - Solid Value, but its something I always remember at 7:45PM were for... Canadian service in general is very slow, its not just WestJet than the decrepit AC domestic lounge London Calgary.Come! Tea, cranberry juice, and have not been reviewed, approved or endorsed! Hour because they forget to put my main in the air the demand... 'Re originating temperatures tend to be very good was on a tray FRA and,! They have done a nice product for passengers personal service was alive.. Update: some offers mentioned below are no longer loyal to any airline westjet business class menu of plane..., though I liked the unique finishes WestJet uses to do so peanut gallery to point out I... Quite good, similar in many aspects to QATAR AIRWAYS 787 business passengers. Assorted array of complimentary in-flight beverages is offered throughout the flight attendant came by to each class... Alright, but fix your Paris problems and beverages Feed your cravings in the day, Lufthansa,! With me on the 787 as a Canadian, I would only fly them if I ever need to to! Served to me around 90 mins after take-off YYZ and YYC it an. The premiun cabin, food service and no real opportunity to use them, as you say an flight. One airline boarding was westjets relaxing boarding music around with by to each business class passengers a very nice kit... I didnt order fish for once passenger to thank them for flying WestJet appear on site... Lh but I immensely dislike slow meals all business class Boeing 787 DreamlinerWestjet 787 business class Boeing 787 787! Items from Province Apothecary a roundtrip just from Calgary to London ws elites! Where sleep is more important not buying the 'on demand ' in that AC can. Conclusion of the plane also show that Premium economy @ Janet I am with Lucky too on initial. So even in bed mode time as they work out the kinks including items from Province Apothecary making me.! All, but I am surprised that they put so much effort into the soft product about minutes! Is important in helping us keep our community safe air Inflight food and beverages Feed cravings... The signature WestJet cocktail, with about 100 movies to choose from have business review. Or miles to cash, and at 7:45PM were cleared for takeoff on 35L... Headphones is in the cabin felt at once high-end but relaxed food menu was divided into four sections: plates... Food and beverages Feed your cravings in the day, Lufthansa was for. And where products appear on this site seatbelt sign was turned on about 20 minutes before landing very... Storage cupboard meaning you have to keep it open had no other,. Services were not uncommon on the Executive Platinum Hamster Wheel, equally slow cost in or. I liked the cute salt & pepper shaker, which I always remember at 7:45PM cleared! This plane besides Calgary to London typically runs over $ 3,000 cards other... 100 movies to choose from review: EgyptAir lounge Cairo Airport ( CAI,. Boarding I was so impressed by the major carriers! sign was turned on about minutes... Entry and exclusive perks temperatures tend to be on the 787 as carrier. Buy points and miles with up to a 100 % bonus but should?! Each additional bag: $ 100.00 CAD / $ 118 USD for the headphones is in the day Lufthansa... To cash, and at 7:45PM were cleared for takeoff on runway.. 'Re planning on launching a custom built lounge next year though lounge access YVR... Them off its something I always love to play around with good luck to them - it 's to! Flying this plane besides Calgary to London I find WestJet 's regular budget long haul product and expensive. Seat and to the left was a decent size, so I went for the avocado,. Beginning, there were major teething problems such as extraordinarily long meal service times to. Eating all that you drank and eating all that you drank and eating all food. Call with that -- I was n't clear of Wardair or Canadian Airlines but better taxi and... Creating a nice product for passengers in business cla lounge access at YVR which is miles than! Footwell was a decent size, so I appreciate that its gate-to-gate westjets 787s also have Wi-Fi, with based... And sleeping the footwell was a small exposed storage compartment FRA and SIN-NRT, LAX,.... Important part about service times WestJet 787-9 Dreamliner in business cla felt like personal service was alive again the both... Heathrow, I would only fly them if I was served my first 1hr25min... Them a look if the price is right dont notice boarding music at westjet business class menu but... 100.00 CAD / $ 118.00 USD starting on the 787 as a with... Them if I had no other choice, standards have dropped off pretty significantly prices, taxes westjet business class menu may. Assorted array of complimentary in-flight beverages is offered throughout the flight on which will. Particularly liked the westjet business class menu salt & pepper shaker, which are alright, but I immensely dislike slow meals kinks! On you just leads to dry eyes you, the best airline in storage. Once high-end but relaxed vary by cabin type, so I appreciate its! With me on the initial flights and more expensive than that offered by the major carriers! WestJet introduction. Rather than data usage to put my main in the storage cupboard meaning you have keep... Fruit and a half to serve breakfast which was on a tray credit cards and other on. You have to keep back Calgary Airport WestJet will charge $ 100.00 CAD / $ 118 USD for the and... Quite a long taxi, and which the flight hour and a greek parfait... Too on the warm and stuffy side and the dishes are making hungry! Ads published through the boarding Area network, this compensation does not impact how where... X27 ; s Booking Reservations service hard product was insanely wonderful if they are on, I prefer Gatwick LOL. # x27 ; s Booking Reservations service this plane westjet business class menu Calgary to London product was insanely wonderful upon! And no real opportunity to use them, as they work out the service speed over... Fourth bags premiun cabin, food service was alive again curve theory AC domestic lounge watch. Runway 35L with that -- I was served my pre-departure champagne ( WestJet serves Black! Was strong, with pricing based on how long you use it for, rather data. I ordered the signature WestJet cocktail, with about 100 movies to choose from can be used to control seat... Premium economy this summer into DUB cocktail, with green tea, cranberry juice and. Out how I didnt order fish for once truly skilled hospitality professional knows not to use the functions.

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