Hello. Sorry, I didnt understand the rest of what you said re: scanned tickets not being your tickets..? You can play Mega Millions in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. So Im going to report her to the lotto district tomorrow. They can sometimes sort this out on the spot by calling the retailer, and getting them to activate the roll. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-2','ezslot_15',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');It could also be taking longer if there is a large influx of people trying to claim winnings. So why does it say sign ticket and see lottery office? Yes, Mega Millions prizes can be shared. Saw me scan the ticket at self scan and then I said wait its not scanning, then she quickly offered to check it on their machine and it wasnt a winner and she crumbled and tossed it fast omg I went back and asked for the ticket but I dont remember the numbers so I dont know which line it was. Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. You dont need to go through all that, and get upset about it, or even less to trust the person who works at the cash register in the store. Any tickets of the same type would give the same message if expired. Try scanning it again later. For more information, talk to you lottery sales representative or contact Retailer Services at 800-375-6886 or It happens quite often with lottery apps. Then you can scan your ticket and get a valid message back. Alternatively just complete a claim form at the lottery office (or post in a form) and they will sort it out later. Notify me of followup comments by email, P.S. So they gave you a refund. One of my numbers was 53. I told her to get them out and give my wife her money. You can also ask questions by emailing them at [emailprotected] com. you didnt give me much information to go on!). I checked all the tickets under store self scanner and scanner showed that they are all winner. LIVE CHAT is available from 8 a.m. Thank you. WebThese numbers are listed on the Contact Us page. Which is pretty clear! In these situations its always wise to manually check the ticket to see if you think its a winner and how much you think it has won. Typically this means youve either won a significant amount or that your app is currently experiencing issues. Its sort of a shortened version of the results havent come in yet. Could it be a winner? The retailer scanned the ticket and it said the same thing, but I was at a retailer. If you choose to have your winnings directly deposited into your bank account, it will arrive within 3 to 5 business days. In such a case, contacting the ISP and allowing emails from Postcode Lottery is the best option. I purchased a scratch off at a local store and it said see clerk. You may also purchase subscriptions for Mega Millions online in New York. to find out if youve actually won anything. Mine could have been a 5 number or 6 winners I never got to check the numbers. WebReasons Why Lottery Ticket May Say Cannot Process See Retailer. I really did not think about it until later, my question is, now that I read what that means, can the lottery check to see if the ticket was a winner? But do try taking your case to the lottery company. Obviously they were stolen and I suspect a phone scan was used. To make sure that the emails from Postcode Lottery appear in your inbox, it is important to add Postcode Lottery to your contact list in your email service. Cannot process means it couldnt check the ticket to find out if it was a winner or loser. Did you get my Lottery Tips emails yet? Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. The scanner said to see the retailer. There are nine ways to win in Mega Millions, and prizes range from $2 all the way to the jackpot. In most cases, you must be residents of these jurisdictions to participate in these purchase options, but in all cases you must be physically within their borders when you make any online ticket purchases. It can be a confusing because the phrasing is a bit odd. Doesnt appear to be a winner but scanner has a triangle caution sign and says contact lottery. I scanned a ticket today it said see clerk. Typically this means youve either won a significant amount or that your app is currently experiencing issues. This will allow lottery officials to manually assess the situation and determine whether youre a winner. If its an expired ticket, there is no fix to this issue. Your lottery ticket says results not in because its too early to check that ticket. Customize your alerts by adding the ones most relevant to your gameplay below. If you have any questions about scanning tickets or see retailer messages just add a comment below. Difference Between Cash Value and Annuity. Any non-jackpot prize won on a Mega Millions play will be multiplied by the Megaplier number drawn if you have purchased the Megaplier feature. Yes. Also do come back and tell us what happens with your ticket wed all love to know if you managed to sort it out. If you choose to do business with one of these companies, you do so at your own risk; Mega Millions rules prohibit the purchase of tickets by agents representing players in other jurisdictions. Once the store validates the ticket, the retailer will pay you the amount of your prize directly and will report the win to the state lottery commission. Please visit a lottery retailer. it means the ticket has already been claimed. Where does that lottery prize money come from?. Mistakes do happen so its wise to check your ticket is exactly what you wanted before you leave the store. For tax-withholding information, please check with your Mega Millions lottery. The machines contact the main lottery computers to check so it could be the ticket scanner updating or the lottery companies service at the other end. So does that mean I dont get the winnings, I dont think thats fair I won $440. I scanned the ticket and it said see the retailer. I purchased a $10 Lucky 7s ticket on Monday at Meijer gas station at Belleville and Tyler Rd. Copyright 2023 Virginia Lottery All Rights Reserved. My Super Lotto Plus said see a retailer and I did. If youre not sure where that was, then put in a claim form for them (assuming there is something to claim). The 4th kept saying see retailer so I took it up and she wouldnt even scan them because she didnt have money. What are the 3 things you should always ask a patient before surgery? The lottery company need to do all their final checks, and formally enter the result into their systems. If it isnt, then it doesnt really matter. The amount of time it takes to receive your winnings from the California Lottery depends on the prize amount and what type of payout you select. I played a scratcher at a supermarket. Anna Ledbetter // Aug 8, 2020 at 10:58 pm. 510-***-****. Just scanned my ticket with the app. Youd be better off buying a new ticket. Your ticket will say invalid if the ticket has expired (yes, lottery tickets do expire).Scratch off tickets do have an expiry date. She scanned it and said that, that particular ticket roll was never scanned in, however she kept the ticket and said that I didnt win anything. I had that happen to me once. I scanned the ticket and it said that I had to go to the lottery office to claim my prize. I was excited, because my All prizes are subject to income taxes. By September 2002, Washington had joined Mega Millions and in December 2003, Texas began offering the game to its players. Please see lottery. There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified However, if the amount you have won is relatively small, you may be able to arrange for the prize to be paid directly into your bank account. 1. In the future if you scan a lottery ticket & it says see retailer take it & make a copy or picture of it then check with the retailer. So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! "All the tips are very good. Here's how to claim your prize. NJ lottery scratch off Rejected Invalid book Status call hotline. It can be a confusing because the Or just dont buy there again, go to a store where you get good service. Check with the lottery in your jurisdiction. Try a different store/scanner. Do you have a question we haven't answered? Bit strange but could be from a roll of stolen tickets did you buy the ticket from a retailer or were you given it by someone else? Right here on the official Mega Millions website. I won on a scratcher what I think is 1,000 but when they scan it on the machine at the retailer it only prints a winner claim form but will not say the amount I actually won, why? Therefore, if you are a resident outside of the country, you will not be able to access the national Lottery. :- https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process. Regina Goldinger // Aug 4, 2022 at 9:17 pm. What does it mean when the scanned ticket says contact player support. The scams take many forms and the scammers use many tricks. They will decide whether to honour your winnings. In May 2002, New York and Ohio joined Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey and Virginia to create Mega Millions! Well last week I had three tickets that scanned and said see retailer and I thought maybe the barcode was just unreadable. Some states require their lotteries to publicly identify winners, while others do not. My husband, a brain cancer patient, bought a ticket from a small family store in our town. Please let me know or guide me to who I should contact. Given it still had over 11, why does my lottery ticket say cannot process contact lottery. . Or it could be an expired ticket (was it a scratcher? The drawing was done but my ticket still says results not in? Did you get my Lottery Tips emails yet? These are the most common reasons that you may see an error message: It could just mean that theres an Youll actually get a message more like results not in. Public disclosure laws vary from I dont believe she handed me the same ticket back, because when I checked my ticket I only had 1 number, what should I do? My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. Make sure your ticket is smoothed out and flat, then try scanning again. So I bought a lottery ticket from my local gas station, I scratched it and it looked like I won but only 6 bucks. It should just work again if you try it later. WebIt may be an accounting issue. Unless signed, anyone in possession of the ticket can file a claim. The final date to claim smaller prizes was 17 November last year. Scanned with cell phone it says cannot process this ticket. For example, in some states tickets issued at a lottery retailer must be redeemed at the same retailer or at a Lottery District Office within the same state. In fact, anyone who believes their ticket is a winnerespecially if they think its a big oneisnt going to just move on when they receive an error message while scanning their ticket in. The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. So fifty is probably ffy. Maybe you bought it on a Saturday evening but the cutoff time had already passed. Always ask for your ticket back. Did he say that & kept the ticket..? WebFAQs. Prizes of $600 or less may be claimed at any West Virginia Lottery retailer with a lottery terminal. If you still cant tell, file a claim with the lottery anyway just in case. Today, every store that sells lotto have an additional scanner just the players, so they can personally check their own lottery tickets. No, I think they were bought from another retailer. I scratched and scanned on home app. For larger prizes of $600 or more, you have the option to receive your winnings in an annuity where the prize is paid out in 30 annual payments over 29 consecutive years with each payment 5% larger than the previous one. Which is why the terminal is asking for the scratch pin (which is a hidden i.e. My lottery ticket said cannot be processed, call 1-800-lottery? It is important to note that this timeline may vary depending on which state you purchased the ticket in and the paperwork requirements needed to redeem a ticket. But the retailer said he cant pay out because his scanner wont let him. Sara Townsend // Feb 25, 2023 at 11:35 am. Any questions though just hit me up in the comments below. There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. 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