Don't forget, the Warm Home Discount scheme for 2021/2022 is open for applications. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. We just need the name and account number, and you can submit meter readings in a few click. Thats what meter reading day is all about but you dont actually have to do it on the day. As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. I looked at and tried out a dozen other apps before I found this one. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. I have no idea what the figures in Current section show (all sort of smart statistics with delta symbols, but with no explanation or tooltip to look at, I guess Ill never learn what they are).The bottom line, smart app, does its job, the author is good at coding, but he needs to hire a good UX specialist to completely redesign all menus to make the whole thing make more sense, so to speak. electricity, gas, water etc) or down (e.g. This step is not required for metric meters as they are read directly in cubic metres. Get stock market quotes, personal finance advice, company news and more. FAQ's, Commercial plumbing & meter self-read platform to get your bills. Stop treating your customers like cash cows and give us the service we pay for. Are smart meters accurate? Appalling from such a large company that makes billions in profits. including design and maintenance to training. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. You need the first 4 or 5 numbers if youre reading your gas meter. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). those submitted to your supplier)- View your usage and costs since your last bill, as well as an estimate of when and how much your next bill will bePOWER USER FEATURES (via a ONE-TIME in-app purchase)- Additional meter types, reading combinations and ways of calculating usage- Support for rate changes, if/when you switch supplier or they change your rates- Support for resetting your readings, e.g. If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. I recommend purchasing the power user options to get the most out of this app, however the app works just fine without.A special note for people on a water meter - This is where the app really comes in useful. The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. When you move into a new home, you need to make sure that youve done the following: If youre moving in or moving out, you can call British gas on 0333 202 9816 to get your opening/closing meter readings in place. Our help and support pages can guide you through any process. Heating & hot water systems, using renewable technologies, for industrial & You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. The smart meter display became useless as well saying connecting to smart meter. How much does it cost to dismantle a pool table? If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. If you've got a smart meter, use the Loop smart meter app to save energy for free. If you pay by monthly fixed Direct Debit, we wont send you bills. Bit frustrating but otherwise the online top up process works. Calorific values vary; you should find this on your bill. Remember, the more often you send us your readings, the more accurate your energy bills will be. (+ Online options). The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . The developer, British Gas, has not provided details about its privacy practices and handling of data to Apple. Call your supplier to give them the readings or check if you can submit one on their website or app. a bill or statement, Set up & If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, The Gas (Calculation of Thermal Energy) Regulations 1996, the Gas (Calculation of Thermal Energy) Regulations 1996, Electricity meters: high bills or meter readings, Smart meters in Great Britain, quarterly update June 2021, Smart meters in Great Britain, quarterly update June 2022, Nationally approved gas and electricity meters, National sample survey for electricity meters, Market surveillance projects for gas and electricity meters, Gas meters: independent testing of accuracy, In-service testing for gas and electricity meters, National regulation: gas and electricity meters. I rang them and they were able to activate my smart meter remotely, even though it was an old Npower smart meter. Meter reading or lack thereof can be very expensive. Use your smart meter data to cut your energy bills. Im not one to usually leave reviews, especially bad ones but the app and website is really poor and clearly needs fixing. bill, Help to pay energy or service And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. Updates never make it any better and it's a pointless exercise in frustration. quote. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. You'll need to enter your email address, account number and postcode. I have owned this app for over 9 years (since Jan 2010). We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. Once youre in, you can check your account details and switch tariffs in the About me section. Your bill will also reflect any price changes which may happen. For more information, see the developers privacy policy. Ignore any other numbers. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. Check our list of enquiry types and how to get in touch. Sending us regular meter readings helps us to give you accurate bills. The Company. wait until you see '01' with numbers followed by 'M3'. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. We would like to show you a description here but the site won't allow us. British Gas has a number of different ways that you can submit a meter reading. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. a meter reading, Get a copy of Step 2. I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. It will show 5 numbers in black or white, and might be followed by 1 or more red numbers. And our app is here to help you. 10 replies 809 views. As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. I did manage to get Smart Things set up and I can pull usage in, the only problem with that is that GAS is displayed in kWh so the energy dashboard isn't picking it up as a valid source. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. The number of kWh is then be multiplied by the price per kilowatt hour as detailed on your gas bill. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . But they do give us more accuracy around your billing. Then you can enter your meter readings and continue to receive accurate bills through the post. 21/10/2022 09:29. government scheme. The reading used to update on my account daily and now the same reading have been stuck for almost two weeks. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. Moving house? Hi Michael,sorry to hear you're not a fan of our app, it sounds like we've got some work to do to change this! What is the actual point? One of the benefits of having a smart meter is that it sends us meter readings automatically, which means you dont have to submit them yourself. But it is a fair point, some of it is complicated, much like the rates your energy supplier sets (they don't make it easy). your online account. Please report this to us at info@utilityswitchboard.com. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . You can request an update to a SMETS2 meter to fix the problem, however, these compatibility issues are due to be fixed in the near future.

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